I hope this letter finds you in good health and spirit. Everyone has been through so much over the past several weeks and we are definitley looking forward to resuming a new sense of normal. A lot has changed in how we have to run the practice but not in our commitment to your safety.
As always, Infection control has been a top priority for our offices and it is done following all guidelines established by the CDC. With the coronavirus and its implications, there are additional guidelines put forth by the Kentucky Board of Dentistry, Kentucky Department of Public Health, American Dental Association (ADA), CDC, and OSHA to amplify these infection and sterilization procedures.
We are opening on May 4, 2020, for restorative (fillings, crown, root canals, etc) and May 18 2020, for limited hygiene visits.
You will see several changes when it is time for your appointment to protect not only you but our team.
- Our office will communicate with you beforehand to ask screening questions, and again when you arrive at the office.
- You will need to fill out and submit the forms (attached at the left side of this page) prior to your appointment.
- You will need to wear a mask upon your arrival at the office.
- Upon arrival, we ask that you remain in your car and call the office to let us know you have arrived.
- We will be doing temperature checks on each individual. You will also be required to use hand sanitizer which will be placed throughout the office.
- Our reception room will no longer have magazines or pamphlets and will only be used for those accompanying patients under the age of 18 and those patients that require special assistance. Minors and patients who need assistance will only be allowed one guest. Guests of patients will not be allowed back in treatment areas. The person that is accompanying the patient will follow the same protocols as our patients and will wait in the reception room at an acceptable social distancing space from other individuals.
- Once you are seated for treatment, you will be asked to rinse with a hydrogen peroxide solution and spit into the same cup which will be eliminated via our high volume suction.
- Payments will be collected over the phone upon arrival. If you prefer to pay by check or cash, please have this ready when entering the office.
- Many apointments have had to be rescheduled. Please be patient with us. We are working diligently to get everyone seen as soon as we can.
We look forward to taking care of you and will be happy to answer any questions you may have about the steps we are taking to keep you and our team safe. If you would like to make an appointment please call the office, 859-734-4944.
Thank you for being our patient. We value your trust and loyalty.
Dr. Constance C. Huff and the Mercer Dental Care Team